Retailer chargeback & deduction codes
Browse by retailer, then pick a code to see what triggers it and the pre-shipment checks that prevent it. Tracking 44 codes across 4 retailers.
Amazon
View all Amazon codes →- Vendor Central / ASNCode ASN-ACCURACY: ASN accuracy chargeback→
- Vendor Central / CartonCode CARTON-CONTENT: Carton content accuracy chargeback→
- Vendor Central / POCode PO-ON-TIME: PO on-time accuracy chargeback→
- Vendor Central / POCode PO-UNCONFIRMED: Unconfirmed PO units chargeback→
- Vendor Central / PrepCode PREP: Prep requirement chargeback→
Home Depot
View all Home Depot codes →- LabelingCode LABEL-QUALITY: Label non-compliance (rejected cartons)→
- ASN / EDI 856Code LATE-ASN: Late ASN→
- ASN / EDI 856Code MISSING-ASN: Missing ASN→
- Compliance / On-TimeCode ON-TIME: On-time delivery failure (MABD)→
- Packaging / PalletCode PALLET: Pallet non-compliance→
- RoutingCode ROUTING: Routing guide violation→
- ASN / EDI 856Code TMS-SHIP-ID: Incorrect or missing TMS Ship ID→
Target
View all Target codes →- Deduction / DamageCode A032: Damage / defective (invoice-receipt difference)→
- Deduction / ShortageCode A034: Unit / internal shortage or case-pack difference→
- Deduction / PricingCode A036: Cost difference (invoice vs Target's cost)→
- Deduction / SubstitutionCode A038: Substitution (invoice-receipt difference)→
- Deduction / AutoCode A176: Auto chargeback (system-generated difference)→
Walmart
View all Walmart codes →- Accounts Payable / PricingCode 10: Price difference / allowance difference→
- Accounts Payable / PricingCode 11: Price difference between PO and invoice→
- Accounts Payable / InvoicingCode 12: Invoice incorrectly extended→
- Accounts Payable / PricingCode 13: Substitution billed at a higher cost→
- Accounts Payable / ShortageCode 14: Short / damaged (trailer seal intact)→
- Accounts Payable / ShortageCode 15: Pallets / shrink-wrapped short or damaged→
- Accounts Payable / ShortageCode 21: Store-level shortage→
- Accounts Payable / ShortageCode 22: Goods billed not shipped→
- Accounts Payable / ShortageCode 23: Shipper Load and Count (SLC) shortage→
- Accounts Payable / ShortageCode 24: Carton shortage / freight bill signed short→
- Accounts Payable / ShortageCode 25: No merchandise received for invoice→
- Accounts Payable / ShortageCode 26: Carton shortage→
- Accounts Payable / DamageCode 28: Carton damaged / freight bill signed damaged→
- Accounts Payable / InvoicingCode 30: Duplicate billing→
- Accounts Payable / InvoicingCode 33: Wrong PO number on invoice→
- Accounts Payable / AllowanceCode 53: Truckload allowance (TA)→
- Accounts Payable / AllowanceCode 55: Agreed allowance not applied→
- Accounts Payable / PricingCode 57: Quantity discount not applied→
- Accounts Payable / InvoicingCode 60: Unauthorized handling charge→
- LabelingCode 71: Incorrect item numbers on labels→
- Accounts Payable / Payment termsCode 82: Anticipation (early-payment interest)→
- Accounts Payable / InvoicingCode 90: Unauthorized charge removed→
- Accounts Payable / ReturnsCode 92: Returned merchandise (overstock / recall)→
- Accounts Payable / ReturnsCode 93: Returned merchandise — visible damage→
- Accounts Payable / ReturnsCode 94: Returned merchandise — defective (not visibly damaged)→
- Accounts Payable / ReturnsCode 95: Returned merchandise — wrong item vs PO→
- Compliance / OTIFCode OTIF: OTIF (On Time, In Full) fine→