Walmart Chargeback Code 14: Short / damaged (trailer seal intact)
What this deduction means
Code 14 documents a shortage or damage found when the trailer seal was intact on arrival, yet the received quantity still falls short of what was billed. An unbroken seal points the discrepancy back to a load or count issue at origin.
Typical penalty: Equal to the cost of the short or damaged units
Common causes
- Miscount or mis-load at the supplier's dock before sealing
- Damage that occurred before the trailer was sealed
- BOL count higher than what was actually loaded
How to prevent Walmart code 14
- Verify the loaded count and condition before sealing the trailer
- Photograph the sealed, loaded trailer as dispute evidence
- Reconcile the bill of lading to the actual loaded quantity
Related EDI transactions
Source
SPS Commerce SupplierWiki: All Walmart Deduction Codes (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
Frequently asked questions
What is Walmart chargeback code 14?
Code 14 documents a shortage or damage found when the trailer seal was intact on arrival, yet the received quantity still falls short of what was billed. An unbroken seal points the discrepancy back to a load or count issue at origin.
How much does Walmart code 14 cost?
Typical penalty: Equal to the cost of the short or damaged units
How do I prevent Walmart chargeback code 14?
Verify the loaded count and condition before sealing the trailer Photograph the sealed, loaded trailer as dispute evidence Reconcile the bill of lading to the actual loaded quantity
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