Walmart Chargeback Code 22: Goods billed not shipped
Extracted from source — pending expert reviewLast verified: 2026-07-09
What this deduction means
A Code 22 is assessed when the quantity you invoice is greater than the quantity Walmart's distribution center or store records as received. For example, if the DC signs for 10 cases but the invoice is for 12, Walmart deducts the value of the 2 cases that were billed but not received.
Typical penalty: Equal to the cost of the units billed but not received (not a flat fee)
Common causes
- Invoice built from the ordered quantity instead of the actual shipped quantity
- A short shipment that was never reflected back on the invoice
- Carrier or DC miscount at receiving so fewer units are logged than sent
How to prevent Walmart code 22
- Invoice from the confirmed pick/ship quantity, never from the PO quantity
- Reconcile the ASN (856) and invoice (810) against the signed POD/BOL before billing
- Retain the signed proof of delivery so an invalid deduction can be disputed in Walmart's APDP
Related EDI transactions
EDI 810EDI 856EDI 850
Source
SPS Commerce SupplierWiki — Code 22: Goods Billed not Shipped (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
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Related chargeback codes
Accounts Payable / ShortageCode 24: Carton shortage / freight bill signed shortAccounts Payable / ShortageCode 25: No merchandise received for invoiceAccounts Payable / ShortageCode 14: Short / damaged (trailer seal intact)Accounts Payable / ShortageCode 15: Pallets / shrink-wrapped short or damagedAccounts Payable / ShortageCode 21: Store-level shortageAccounts Payable / ShortageCode 23: Shipper Load and Count (SLC) shortage