Home Depot Chargeback Code LABEL-QUALITY: Label non-compliance (rejected cartons)
Extracted from source — pending expert reviewLast verified: 2026-07-09
What this deduction means
Home Depot requires GS1-compliant, scannable carton labels (GS1-128). Suppliers must stay under a 1% rejected-carton threshold; exceeding it triggers per-carton fines.
Typical penalty: $5 per carton (1–2% rejected); $10 per carton (over 2% rejected)
Common causes
- Missing or unscannable GS1-128 labels
- Wrong label format
- Poor print quality
How to prevent Home Depot code LABEL-QUALITY
- Validate GS1-128 / SSCC-18 labels against spec before printing
- Enforce print quality and scan-verify a label sample
- Keep rejected cartons under the 1% threshold
Related EDI transactions
EDI 856
Source
Productiv — Home Depot Vendor Compliance (secondary industry source) (Accessed 2026-07-09; pending official Supplier Hub verification)
Stop losing money to this deduction
Get early access to our automated pre-shipment audit tool — catch compliance errors before they turn into chargebacks.
Related chargeback codes
ASN / EDI 856Code MISSING-ASN: Missing ASNPackaging / PalletCode PALLET: Pallet non-complianceASN / EDI 856Code LATE-ASN: Late ASNCompliance / On-TimeCode ON-TIME: On-time delivery failure (MABD)RoutingCode ROUTING: Routing guide violationASN / EDI 856Code TMS-SHIP-ID: Incorrect or missing TMS Ship ID