Home Depot Chargeback Code ROUTING: Routing guide violation
What this deduction means
Assessed when a collect shipment is not booked or routed through Home Depot's designated transportation management system, or moves on an unauthorized carrier. Routing compliance is mandatory for all collect shipments.
Typical penalty: $250 offset per violation
Common causes
- Shipping via an unauthorized carrier
- Not routing the shipment through Home Depot's TMS
- Routing request not submitted
How to prevent Home Depot code ROUTING
- Book and route all collect shipments through Home Depot's TMS
- Use only the assigned carrier for the lane
- Follow the routing guide in the Supplier Hub
Related EDI transactions
Source
Productiv: Home Depot Vendor Compliance (secondary industry source) (Accessed 2026-07-09; pending official Supplier Hub verification)
Frequently asked questions
What is Home Depot chargeback code ROUTING?
Assessed when a collect shipment is not booked or routed through Home Depot's designated transportation management system, or moves on an unauthorized carrier. Routing compliance is mandatory for all collect shipments.
How much does Home Depot code ROUTING cost?
Typical penalty: $250 offset per violation
How do I prevent Home Depot chargeback code ROUTING?
Book and route all collect shipments through Home Depot's TMS Use only the assigned carrier for the lane Follow the routing guide in the Supplier Hub
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