Home Depot Chargeback Code MISSING-ASN: Missing ASN
Extracted from source — pending expert reviewLast verified: 2026-07-09
What this deduction means
Home Depot assesses this when no Advance Ship Notice (EDI 856) is received for a shipment. The ASN must be transmitted after the shipment leaves the supplier facility and before it arrives at the distribution center.
Typical penalty: $1,000 offset per missing ASN
Common causes
- ASN never generated or transmitted for the shipment
- EDI mapping failure between the WMS and Home Depot
- Shipment sent without an 856
How to prevent Home Depot code MISSING-ASN
- Auto-generate and transmit the 856 for every shipment before DC arrival
- Monitor for missing-ASN alerts before the truck departs
- Confirm a 997 functional acknowledgment is received
Related EDI transactions
EDI 856EDI 997
Source
Productiv — Home Depot Vendor Compliance (secondary industry source) (Accessed 2026-07-09; pending official Supplier Hub verification)
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Related chargeback codes
ASN / EDI 856Code LATE-ASN: Late ASNASN / EDI 856Code TMS-SHIP-ID: Incorrect or missing TMS Ship IDLabelingCode LABEL-QUALITY: Label non-compliance (rejected cartons)Compliance / On-TimeCode ON-TIME: On-time delivery failure (MABD)Packaging / PalletCode PALLET: Pallet non-complianceRoutingCode ROUTING: Routing guide violation