Home Depot Chargeback Code ON-TIME: On-time delivery failure (MABD)
Extracted from source — pending expert reviewLast verified: 2026-07-09
What this deduction means
Home Depot requires roughly 90% on-time accuracy — shipments must arrive on the correct date, by the must-arrive-by date (MABD). Falling below the threshold triggers a penalty tied to the late shipment.
Typical penalty: 10% of items not shipped for the late shipment (below the 90% on-time threshold)
Common causes
- Delivery after the must-arrive-by date (MABD)
- Missed carrier pickup
- Production or fulfillment delays
How to prevent Home Depot code ON-TIME
- Ship to hit the must-arrive-by date
- Build lead-time buffers into planning
- Monitor the on-time scorecard in the Supplier Hub
Related EDI transactions
EDI 856EDI 850
Source
Productiv — Home Depot Vendor Compliance (secondary industry source) (Accessed 2026-07-09; pending official Supplier Hub verification)
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Related chargeback codes
RoutingCode ROUTING: Routing guide violationASN / EDI 856Code LATE-ASN: Late ASNLabelingCode LABEL-QUALITY: Label non-compliance (rejected cartons)ASN / EDI 856Code MISSING-ASN: Missing ASNPackaging / PalletCode PALLET: Pallet non-complianceASN / EDI 856Code TMS-SHIP-ID: Incorrect or missing TMS Ship ID