Amazon: PO on-time accuracy chargeback
What this deduction means
Amazon's PO On-Time Accuracy chargeback lands when items are not shipped within the purchase order's specified window, or arrive after the PO cancellation date. In short, the order is not fulfilled on time.
Typical penalty: A per-unit fee for units not received within the PO window
Common causes
- Shipping outside the PO's ship window
- Arrival after the PO cancel date
- Confirming units that then miss the delivery window
How to prevent Amazon's PO on-time accuracy chargeback
- Ship within the PO window and before the cancel date
- Only confirm quantities you can deliver on time
- Track PO windows and prioritize at-risk orders
Related EDI transactions
Source
SPS Commerce SupplierWiki: Amazon Compliance Chargebacks (secondary industry source) (Accessed 2026-07-09; pending official Vendor Central verification)
Frequently asked questions
What is Amazon's PO on-time accuracy chargeback?
Amazon's PO On-Time Accuracy chargeback lands when items are not shipped within the purchase order's specified window, or arrive after the PO cancellation date. In short, the order is not fulfilled on time.
How much does Amazon's PO on-time accuracy chargeback cost?
Typical penalty: A per-unit fee for units not received within the PO window
How do I prevent Amazon's PO on-time accuracy chargeback?
Ship within the PO window and before the cancel date Only confirm quantities you can deliver on time Track PO windows and prioritize at-risk orders
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