Kroger Chargeback Code OV: Overage
What this deduction means
An OV deduction is assessed when Kroger identifies an overpayment above the invoice gross total — usually a billing error where the payment exceeded what the invoice supported.
Typical penalty: Equal to the overpaid amount recovered
Common causes
- Invoice totals that don't match line-item math
- Duplicate or overlapping invoices against the same PO
- Unit-of-measure errors inflating the billed amount
How to prevent Kroger code OV
- Validate 810 invoice totals against PO line items before transmission
- De-duplicate invoices per PO in your billing system
- Standardize units of measure between your catalog and Kroger's item file
Related EDI transactions
Source
SPS Commerce SupplierWiki — Types of Kroger Deductions (secondary industry source) (Accessed 2026-07-10; pending official Kroger Supplier Hub verification)
Frequently asked questions
What is Kroger chargeback code OV?
An OV deduction is assessed when Kroger identifies an overpayment above the invoice gross total — usually a billing error where the payment exceeded what the invoice supported.
How much does Kroger code OV cost?
Typical penalty: Equal to the overpaid amount recovered
How do I prevent Kroger chargeback code OV?
Validate 810 invoice totals against PO line items before transmission De-duplicate invoices per PO in your billing system Standardize units of measure between your catalog and Kroger's item file
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