Kroger Chargeback Code EC: EDI non-compliance
What this deduction means
An EC deduction hits when a required EDI document is missing or defective, for example an 856 ASN or 810 invoice that was never transmitted, failed validation, or did not arrive within the required window.
Typical penalty: $250 or 1% of the invoice value
Common causes
- A required EDI document (856, 810, 997) never transmitted or rejected
- ASN data failing validation against the purchase order
- EDI documents not exchanged within the required 90-day window
How to prevent Kroger code EC
- Monitor 997 functional acknowledgments daily so a rejected document is caught the same day
- Validate the 856 ASN against the PO before transmission
- Audit your EDI document flow per trading partner so nothing silently drops
Related EDI transactions
Source
SPS Commerce SupplierWiki: Types of Kroger Deductions (secondary industry source) (Accessed 2026-07-10; pending official Kroger Supplier Hub verification)
Frequently asked questions
What is Kroger chargeback code EC?
An EC deduction hits when a required EDI document is missing or defective, for example an 856 ASN or 810 invoice that was never transmitted, failed validation, or did not arrive within the required window.
How much does Kroger code EC cost?
Typical penalty: $250 or 1% of the invoice value
How do I prevent Kroger chargeback code EC?
Monitor 997 functional acknowledgments daily so a rejected document is caught the same day Validate the 856 ASN against the PO before transmission Audit your EDI document flow per trading partner so nothing silently drops
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