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Kroger·On-Time Delivery

Kroger Chargeback Code ORAD: Late shipment (Original Requested Arrival Date)

Extracted from source, pending expert reviewLast verified: 2026-07-10

What this deduction means

Deliver after the Original Requested Arrival Date on the purchase order and Kroger books an ORAD deduction. Kroger expects suppliers to hold at least 98% ORAD compliance, and late arrivals come off the invoice.

Typical penalty: Varies; Direct Ship programs can be charged 10% of order value when late-shipment error rates exceed 5%

Common causes

  • Shipment tendered to the carrier too late to meet the requested arrival date
  • Carrier transit delays with no re-booked delivery appointment
  • Production or warehouse delays pushing ship dates past the PO window

How to prevent Kroger code ORAD

  • Plan backwards from the ORAD date on each PO to set a must-ship-by date
  • Track in-transit shipments and rebook delivery appointments proactively when delays occur
  • Measure your own ORAD compliance weekly against Kroger's 98% expectation

Related EDI transactions

EDI 850EDI 856

Source

SPS Commerce SupplierWiki: Types of Kroger Deductions (secondary industry source) (Accessed 2026-07-10; pending official Kroger Supplier Hub verification)

How we source and verify this data.

Frequently asked questions

What is Kroger chargeback code ORAD?

Deliver after the Original Requested Arrival Date on the purchase order and Kroger books an ORAD deduction. Kroger expects suppliers to hold at least 98% ORAD compliance, and late arrivals come off the invoice.

How much does Kroger code ORAD cost?

Typical penalty: Varies; Direct Ship programs can be charged 10% of order value when late-shipment error rates exceed 5%

How do I prevent Kroger chargeback code ORAD?

Plan backwards from the ORAD date on each PO to set a must-ship-by date Track in-transit shipments and rebook delivery appointments proactively when delays occur Measure your own ORAD compliance weekly against Kroger's 98% expectation

Keep going

Complete guide: Kroger code ORADRoot causes, financial impact, and a step-by-step prevention workflow in full.
Prevent Kroger chargebacksThe pre-shipment checklist that stops the Kroger deductions we track.
Kroger vendor compliance guideHow Kroger's program works end to end: scorecard, portal, and disputes.

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Related chargeback codes

EDI ComplianceCode EC: EDI non-complianceAccounts Payable / ShortageCode SH: ShortageAccounts Payable / AllowancesCode CD: Cash discountAccounts Payable / PricingCode LC: List cost differenceAccounts Payable / AllowancesCode OI: Off-invoice allowanceAccounts Payable / InvoicingCode OV: Overage