Walmart Chargeback Code 11: Price difference between PO and invoice
What this deduction means
The item cost on the invoice does not match the cost on the purchase order, so Walmart deducts the difference between the two as Code 11.
Typical penalty: Equal to the per-unit cost difference between the invoice and the PO
Common causes
- Invoice cost higher than the cost stated on the PO
- A price change not reflected on the PO before invoicing
- The wrong cost tier billed
How to prevent Walmart code 11
- Bill the exact cost stated on the PO
- Reconcile invoice cost against the 850 (PO) before sending the 810
- Confirm any price change updates the PO first
Related EDI transactions
Source
SPS Commerce SupplierWiki: All Walmart Deduction Codes (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
Frequently asked questions
What is Walmart chargeback code 11?
The item cost on the invoice does not match the cost on the purchase order, so Walmart deducts the difference between the two as Code 11.
How much does Walmart code 11 cost?
Typical penalty: Equal to the per-unit cost difference between the invoice and the PO
How do I prevent Walmart chargeback code 11?
Bill the exact cost stated on the PO Reconcile invoice cost against the 850 (PO) before sending the 810 Confirm any price change updates the PO first
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