Walmart Chargeback Code 93: Returned merchandise: visible damage
What this deduction means
Merchandise arrives with visible damage, a cracked screen for example, and Walmart returns it under Code 93, deducting the value of the returned goods.
Typical penalty: Equal to the cost of the visibly-damaged returned units
Common causes
- Product damaged in transit or before shipment
- Inadequate protective packaging
- Rough handling
How to prevent Walmart code 93
- Improve protective packaging for fragile items
- QA product condition before shipping
- Secure loads to prevent transit damage
Related EDI transactions
Source
iNymbus: Walmart Deduction Codes Explained (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
Frequently asked questions
What is Walmart chargeback code 93?
Merchandise arrives with visible damage, a cracked screen for example, and Walmart returns it under Code 93, deducting the value of the returned goods.
How much does Walmart code 93 cost?
Typical penalty: Equal to the cost of the visibly-damaged returned units
How do I prevent Walmart chargeback code 93?
Improve protective packaging for fragile items QA product condition before shipping Secure loads to prevent transit damage
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