Walmart Chargeback Code 93: Returned merchandise — visible damage
Extracted from source — pending expert reviewLast verified: 2026-07-09
What this deduction means
A Code 93 is used when merchandise arrives with visible damage (for example a cracked screen) and Walmart returns it, deducting the value of the returned goods.
Typical penalty: Equal to the cost of the visibly-damaged returned units
Common causes
- Product damaged in transit or before shipment
- Inadequate protective packaging
- Rough handling
How to prevent Walmart code 93
- Improve protective packaging for fragile items
- QA product condition before shipping
- Secure loads to prevent transit damage
Related EDI transactions
EDI 810
Source
iNymbus — Walmart Deduction Codes Explained (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
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Related chargeback codes
Accounts Payable / ReturnsCode 94: Returned merchandise — defective (not visibly damaged)Accounts Payable / DamageCode 28: Carton damaged / freight bill signed damagedAccounts Payable / ReturnsCode 92: Returned merchandise (overstock / recall)Accounts Payable / ReturnsCode 95: Returned merchandise — wrong item vs PO