Walmart Chargeback Code 94: Returned merchandise: defective (not visibly damaged)
What this deduction means
Some defects never show on the outside. When Walmart returns merchandise that fails during testing but carries no visible damage, an appliance that malfunctions on the bench, it deducts the returned value as Code 94.
Typical penalty: Equal to the cost of the defective returned units
Common causes
- Functional defects or quality-control gaps not caught in QA
- Component failure
How to prevent Walmart code 94
- Strengthen functional QA and testing before shipment
- Track defect rates by SKU
- Address recurring quality issues at the source
Related EDI transactions
Source
iNymbus: Walmart Deduction Codes Explained (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
Frequently asked questions
What is Walmart chargeback code 94?
Some defects never show on the outside. When Walmart returns merchandise that fails during testing but carries no visible damage, an appliance that malfunctions on the bench, it deducts the returned value as Code 94.
How much does Walmart code 94 cost?
Typical penalty: Equal to the cost of the defective returned units
How do I prevent Walmart chargeback code 94?
Strengthen functional QA and testing before shipment Track defect rates by SKU Address recurring quality issues at the source
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