Walmart Chargeback Code 26: Carton shortage
Extracted from source — pending expert reviewLast verified: 2026-07-09
What this deduction means
A Code 26 is a carton shortage — Walmart received fewer cartons than the shipment documentation indicated, and deducts the value of the missing cartons.
Typical penalty: Equal to the cost of the missing cartons
Common causes
- Carton count on the ASN or BOL higher than what arrived
- Cartons lost in transit
- Miscount at pack-out
How to prevent Walmart code 26
- Reconcile carton counts across the ASN, BOL, and physical load
- Scan cartons at loading to confirm the count
- Keep signed delivery proof to dispute in the APDP
Related EDI transactions
EDI 856EDI 810
Source
SPS Commerce SupplierWiki — All Walmart Deduction Codes (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
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Related chargeback codes
Accounts Payable / ShortageCode 24: Carton shortage / freight bill signed shortAccounts Payable / ShortageCode 23: Shipper Load and Count (SLC) shortageAccounts Payable / ShortageCode 14: Short / damaged (trailer seal intact)Accounts Payable / ShortageCode 15: Pallets / shrink-wrapped short or damagedAccounts Payable / ShortageCode 21: Store-level shortageAccounts Payable / ShortageCode 22: Goods billed not shipped