Walmart Chargeback Code 26: Carton shortage
What this deduction means
Code 26 is a carton shortage: Walmart received fewer cartons than the shipment documentation indicated and deducts the value of the missing cartons.
Typical penalty: Equal to the cost of the missing cartons
Common causes
- Carton count on the ASN or BOL higher than what arrived
- Cartons lost in transit
- Miscount at pack-out
How to prevent Walmart code 26
- Reconcile carton counts across the ASN, BOL, and physical load
- Scan cartons at loading to confirm the count
- Keep signed delivery proof to dispute in the APDP
Related EDI transactions
Source
SPS Commerce SupplierWiki: All Walmart Deduction Codes (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
Frequently asked questions
What is Walmart chargeback code 26?
Code 26 is a carton shortage: Walmart received fewer cartons than the shipment documentation indicated and deducts the value of the missing cartons.
How much does Walmart code 26 cost?
Typical penalty: Equal to the cost of the missing cartons
How do I prevent Walmart chargeback code 26?
Reconcile carton counts across the ASN, BOL, and physical load Scan cartons at loading to confirm the count Keep signed delivery proof to dispute in the APDP
Keep going
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