Walmart Chargeback Code OTIF: OTIF (On Time, In Full) fine
Extracted from source — pending expert reviewLast verified: 2026-07-09
What this deduction means
Walmart's OTIF program measures whether shipments arrive within the delivery window (On Time) and complete (In Full). Missing either target triggers a fine of roughly 3% of the cost of goods for each case in violation.
Typical penalty: ~3% of the cost of goods (COGS) per case in violation
Common causes
- Delivery outside the required must-arrive-by window (early or late)
- Shipment not complete — short of the ordered units
- Missed collect-ready or appointment dates
How to prevent Walmart code OTIF
- Ship and deliver within Walmart's must-arrive-by window
- Fill orders completely to hit the In-Full target
- Review the OTIF Scorecard in Retail Link weekly
Related EDI transactions
EDI 856EDI 850
Source
RetailPath — Walmart OTIF Fines Explained (secondary industry source) (Accessed 2026-07-09; pending official Retail Link verification)
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Related chargeback codes
Accounts Payable / ShortageCode 22: Goods billed not shippedAccounts Payable / ShortageCode 24: Carton shortage / freight bill signed shortAccounts Payable / PricingCode 10: Price difference / allowance differenceAccounts Payable / PricingCode 11: Price difference between PO and invoiceAccounts Payable / InvoicingCode 12: Invoice incorrectly extendedAccounts Payable / PricingCode 13: Substitution billed at a higher cost