Lowe's vendor compliance: how chargebacks work
Lowe's enforces compliance through standard deduction codes (DT, PRC, FPD, VLS and others) plus program requirements: a 98% fill rate, Must Arrive By Dates (MABD), and mandatory routing of collect freight through Lowe's TMS — using the wrong carrier triggers a deduction even if freight arrives on time.
Compliance programs to know
Standard deduction codes
Lettered codes covering shortages (DT), cost differences (PRC), routing violations (FPD), general compliance (VLS), discounts (PMT), and returns (RTM).
Fill rate & MABD
98% fill rate measured at destination with a 10% offset on unreceived items; shipments must arrive by the MABD on each PO.
Lowe's chargeback codes by category
6 codes tracked. View the full list →
Accounts Payable / Shortage
Routing / Transportation
Accounts Payable / Allowances
Accounts Payable / Pricing
Returns
Vendor Compliance
Disputing Lowe's deductions
Deductions are reviewed and disputed through Lowe's vendor portal. Routing disputes need TMS confirmations; shortage and pricing disputes need signed BOL/POD and PO-matched invoice data.
Supplier portal: LowesLink / Vendor Gateway
Prevention beats disputes
Most Lowe's chargebacks trace back to preventable data and shipping errors. See the step-by-step playbook:
How to prevent Lowe's chargebacks →Sources
Chargeback.ai is not affiliated with Lowe's. Verify current requirements in LowesLink / Vendor Gateway.
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